We do not accept exchanges, process refunds, or cancellations after an order is placed. If the item you purchased is defective we may within our discretion assist with replacing a new product.
If you receive a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect.
Under normal circumstances orders received for replacement by 12 PM, will be shipped out the same day. Orders received after 3 PM it is not guaranteed to go out the same day. You can find the shipping costs of the items in your cart during checkout.
Normal estimated Delivery time is 2-10 business days *Domestic shipping*
Normal estimated Delivery time is 1-3 weeks *International shipping*
Customs fees may apply.
All sale/holiday items are subject to 1-3weeks